3171 Berkshire Rd • Doylestown, PA 18902 • (215) 353-2467 • email@example.com
B.S. Information Technology, Columbia Southern University
VCP, CCNA R&S, CCNA Security, CCAI, Master CSSA & CSSR, Security+, Network+, A+, SysAid
In Progress: CCNP R&S
Network Engineer – SSC Space U.S., Horsham, PA 10/2015-Present
Maintain and improve all networking infrastructure, including all switches, firewalls, cabling. Work with customers such as NASA, ESA, and JAXA to ensure stable satellite communications to a global network of ground stations.
IT Manager – Carson Helicopters, Perkasie, PA 5/2014-10/2015
Maintain and improve all IT infrastructure, including all servers, switches, firewall, cabling, desktop computers, phones. Manage Active Directory domain and services including Group Policy, Exchange, DNS, DHCP & WSUS. Provide support for all employees.
Senior Network Engineer – Temple University, Philadelphia, PA 9/2013-5/2014
Operate, maintain and improve Zenoss and OPNET monitoring infrastructure, PacketFence network access control systems, FreeRADIUS AAA infrastructure, and F5 load balancing appliances. Servers maintained included majority of Red Hat Linux.
Senior Network Engineer I – ACTS Retirement-Life Communities, Ambler, PA 8/2012-7/2013
Managed and improved Cisco networking infrastructure, Aruba wireless infrastructure including AirWave and ClearPass Linux servers, VMware vSphere ESXi data center infrastructure, and analyzed networking and application issues. Completed IT projects to improve ACTS systems.
Cisco Academy Instructor – Bucks County Community College, Bristol, PA 1/2011-Present
Instruct enrolled students in Cisco Certified Networking Associate (CCNA) curriculum, modules 1 through 4 during weekday evening hours. Maintain lab environment equipment, server and workstations. Provide after-class support for students when needed.
Owner – Shrike Tools LLC, Doylestown, PA 10/2009-Present
Provide IT consulting and education, specializing in network engineering.
Systems Administrator – Health Business Systems, Warminster, PA 2/2009-8/2012
Continually managed 1,000+ SonicWALL firewalls and VPNs, ensuring connectivity and security for all client networks. Responded to telephone calls, emails, and personnel requests for technical support for 1,600 Linux (Scientific Linux) and Microsoft servers. Implemented and managed backup and recovery systems, anti-virus software, hardware solutions, monitoring, updates and resource monitoring. Assisted customers to ensure HIPAA and PCI compliancy as related to technical systems and networking requirements. Designed custom security solutions for customers, integrating various security services and products to ensure data integrity, including IDS/IPS, Content Filtering, Gateway Anti-Virus and Gateway Anti-Spyware.
Systems Administrator – The Edcomm Group, Fort Washington, PA 8/2006-2/2009
Maintained Microsoft Windows 2003 Active Directory domain and services including Group Policy, Exchange, DNS, WINS, DHCP & WSUS. Maintained and improved network infrastructure, firewall, and VPN connectivity. Provided 24/7 help desk support for local and remote users, as well as off-hours critical server support on rotation.
IT Coordinator (Systems Administrator) – IPG, Blue Bell, PA 3/2006-8/2006
Maintained Microsoft Windows 2003 Active Directory domain and services including DNS, WINS & DHCP. Performed backups, ensured file server access, internet connectivity and printing. Provided help desk support for local and remote users.
Assistant Computer Technician – SLSD, Center Valley, PA 6/2004-3/2006
Linux Technician – The Open Store, Savannah, GA 12/2004-3/2005
Affiliations: Boy Scouts of America, Revolutionary War Veterans Association.
Interests: Linux, firefighting, auto racing, nature, canoeing, shooting sports.
References available on request.
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